AI receptionist: automated booking for a private clinic
The problem
The clinic's reception spent two hours a day on calls and emails about booking times, pricing, and exam prep — and that work also disrupted the rest of the reception workload, so the real efficiency loss ran higher than the raw time on the phone, roughly 20,000 CZK a month altogether.
Our approach
We deployed an AI chatbot connected to the clinic's knowledge base and booking calendar. The bot answers routine questions, suggests open slots, and clearly hands off more complex cases to reception. The clinic keeps full control over what the bot is allowed to say.
The result
Rollout took two weeks, it costs 750 CZK a month to run, and it paid for itself in 1.5 months. After payback the clinic saves over 14,000 CZK a month, and reception can focus on patients in the room instead of the phone.
Ready to save dozens of hours a month?
A free, no-obligation consultation. Describe your process, and we'll tell you whether automation pays off.